Uninterrupted communications. Safeguarded physical devices. Verified data recovery.
A single-home operational check for care providers. We verify automated telephone failover during broadband drops, demonstrate actual database restoration times, deploy private visitor sign-in kiosks, and isolate security cameras from core resident care plans.
Duty lines and staff communications remain reachable over cellular links during broadband outages.
Private electronic visitor logging, one-click fire roll-calls, and staff attendance terminals.
Practical proof of how fast a care database actually restores to working service.
Care homes run 24 hours a day under demanding CQC quality standards. We build and reinforce the physical and digital touchpoints staff rely on every day.
Eradicate paper logbooks on reception that breach UK GDPR by exposing resident names and room numbers to visitors. Wall kiosks log relatives, GPs, district nurses, and contractors with instant 1-click fire evacuation roll-calls.
Encrypted RFID fob or biometric terminals mounted at staff entrances. Delivers tamper-proof shift timestamps that prove statutory safe staffing ratios during CQC inspections, syncing with CoolCare, Deputy, or CareHQ.
Carers record resident meal choices and fluid intake on bedside tablets. Orders validate live against dysphagia levels (IDDSI Levels 3 to 7) and statutory food allergens, routing direct to kitchen display screens without paper errors.
Upgrade aging analogue nurse call wiring (Intercall, Courtney Thorne) to secure, low-latency local Wi-Fi. Integrates passive acoustic night monitoring to reduce intrusive physical room checks while respecting DoLS requirements.
Carer tablets running Nourish or Person Centred Software (PCS) maintain local offline record caching. Carers can continue logging fluid charts, medication administration (eMAR), and observations even during broadband outages.
When street-level broadband cuts out, incoming calls from families, GP surgeries, and hospitals automatically route across cellular backup connections to duty handsets without dropping lines or going to dead air.
Perimeter CCTV, gate intercoms, and visitor Wi-Fi segregated onto dedicated VLANs. Insecure device firmware cannot be used as a pivot point into resident care records or administration workstations.
Move past untested daily backup emails. We time an actual database restoration onto separate staging hardware, giving operational directors empirical evidence of Recovery Time (RTO) and Recovery Point (RPO).
A hands-on, non-destructive audit focused on your physical site and digital failover. We work strictly within agreed boundaries alongside your current IT team or provider.
We restore an agreed non-production backup to an isolated staging environment. You receive a verified report detailing exact Recovery Point (how much data was retained) and Recovery Time (how long restoration took).
We inspect and test how your telephone lines behave when the primary connection drops. We verify automated routing to backup 4G or 5G links, auxiliary numbers, and emergency staff handsets.
We audit every IP camera, door access reader, nurse call interface, and visitor Wi-Fi point on the premises. We produce a clear network topology showing where VLAN isolation is required.
You receive an executive summary in plain English for your board or operations committee, alongside technical remediation steps that your current IT provider can implement immediately.
We do not approach your home with the assumption that existing systems are deficient. We agree safe, non-production test windows with your operations leads and your IT provider, delivering independent validation and practical reinforcement.
Registered charitable trusts, hospices, and non-profit residential homes face the same compliance and resilience obligations as commercial groups, often on constrained budgets. We allocate dedicated pro-bono engineering hours every month to conduct bounded resilience reviews at zero fee.
Apply for a pro-bono charity reviewTell us about your care home or request an on-site check.